Share this Job
Apply now »

Do you want to shape a sustainable future?

We are Hydro, a global family of 34,000 people, present in a broad range of market segments for aluminium, energy, metal recycling, batteries and renewables, offering a unique wealth of knowledge and competence.

We have a proud history and are committed to leading the way in shaping a sustainable future by developing natural resources into innovative products and solutions. In doing so, we truly believe that our People matter the most to make the difference.

Click here to explore our world and the heart of our operations.

Information Management and IT Support Specialist

Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries, and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standard profiles, to advanced development and manufacturing for most industries.  

Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 35,000 employees in more than 140 locations. 

Hydro is committed to leading the way in shaping a sustainable future and in doing so, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways to industries that matter. 


With more than 35,000 employees and 100 production sites in more than 40 countries, Extruded Solutions is Hydro’s largest and most global business area. Our Business Area supplies aluminum profiles and profile-based solutions in various applications ranging from windows and furniture to cars and cruise ships. Within Extruded Solutions, we have business area staff functions based in Oslo, but we also have four core business units; Extrusion Europe, Extrusion North America, Building Systems and Precision Tubing.


Job Location: Rosemont, IL


Summary: This newly created position has responsibility for the records management and information governance compliance program for Extrusion North America. In addition, this position has responsibility for providing IT support for ENA’s Rosemont office. In addition to centrally managing the existing records management program, the position will help transform the program to the next level of maturity, in collaboration with IT and Legal.  The position reports functionally (solid line) to the Manager, IT Support Americas (Global Business Services), and administratively (dotted line) to the Vice President and Lead Legal Counsel - North America.


The position may require travel (estimated to be 10%) and will be based out of the ENA Rosemont, IL business unit HQ office. 


Job Responsibilities:

  • Drive and support a robust records management and information governance compliance program covering the maintenance and disposition of records in accordance with internal policies, legal and contractual requirements, and business needs.  Activities include:
    • implementing activities across multiple related initiatives
    • designing and reporting on a key performance indicator (KPI) system
    • addressing the varying aspects of hard copy, data/system/app and in-place records
    • providing guidance on day to day questions
    • executing effective training and change management plans
    • building and maintaining relationships with multiple stakeholders
    • controlling program costs, including managing a third party consultant
    • managing program issues, as well as risk and program scope change
    • supporting the ENA locations in managing offsite records storage facilities.
  • Responsible for general onsite IT support of the Rosemont, IL location. IT support responsibilities include:
    • Staging and support of laptops & desktops (PCs)
    • Support local phone system, video conferencing hardware and cell phone devices
    • Troubleshooting & resolution of user’s IT issues
    • Collaboration with regional and global IT teams
    • Adherence to Global Business Services (GBS) policies and procedures
  • Analyze existing data sources and locations, both paper and electronic, and develop a strategy to strengthen and improve the management and governance of data, whether through in-place records management, an enterprise content management solution, and/or a hybrid solution.
  • Coordinate with the regional (and global if needed) IT and Legal teams to adopt technology solutions and other leading methods to comply with legal requirements, including the legal hold process and data privacy best practices.
  • Conduct a regular assessment of the information and records management program to identify process improvements and to develop enhancements to increase records processing efficiency and reduce risk.



Job Requirements:

  • Knowledge of the full life cycle of records management, information governance principles and best practices, and data protection and security concepts.
  • A high level of comfort with information technology as it relates to records and information management.
  • Excellent analytical, organizational, project management, problem-solving and communication skills; superior leadership and interpersonal skills.
  • Proven success developing, deploying and maintaining innovative processes/methodologies/technologies for records and information management.
  • Superior awareness and understanding of IT, legal and compliance issues associated with data management. 
  • Good level of IT support knowledge, along with familiarity with basic networking concepts
  • 8+ years of experience in the records and information management field, particularly with respect to electronic records.  
  • 2+ years of experience in IT technical support.
  • Experience with Microsoft 0365 environment, including SharePoint preferred.


Education and Work Requirements:

  • Bachelor’s degree in Records Management, Library Science, Information Management, or Business Administration, or equivalent experience in similar roles.
  • Paralegal, information governance, and/or records management certification, as well as MBA and/or master’s degree in related fields of study, a plus.


From Day 1, Hydro employees can enjoy several benefits including:

  • Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
  • Retirement Savings Plans with Company Match/Contributions
  • Education Assistance
  • Bonus Plan Eligibility
  • Parental Leave


At Hydro you’re part of a bigger story. A story shaped by you.

Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law.

If you need an accommodation in order to complete the application, please let us know by completing this form.

Posted on:  Feb 11, 2021

Rosemont, IL, US, 60018

Department:  GBS IS Americas & Global IT Support Services
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion USA LLC
Job Type:  Permanent

Nearest Major Market: Chicago

Apply now »