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Do you want to shape a sustainable future?

We are Hydro, a global family of 34,000 people, present in a broad range of market segments for aluminium, energy, metal recycling, batteries and renewables, offering a unique wealth of knowledge and competence.

We have a proud history and are committed to leading the way in shaping a sustainable future by developing natural resources into innovative products and solutions. In doing so, we truly believe that our People matter the most to make the difference.

 
Click here to explore our world and the heart of our operations.

Functional Specialist, ERP Operations (SAP/S4) - SD/LE

 

Overview:

This role is an active member of the S/4 NA Operation Support Team, with the main objectives being to assist in support of the locations running S/4 as their ERP platform and active engagement in the testing /training activities for sites implementing S/4.

Key Objectives:

  • Assist in monitoring the incoming tickets and emails
  • Perform daily tasks in the global ticketing system
  • Issue resolution for incidents and problems for live units in S4
  • Service and Change Request management
  • Design, configure, test, and train business solutions in collaboration with Solution Team
  • Participate in Hyper Care and take over location support from Project Team
  • Dedicated and high-focused business support during period end closing
  • Actively engage in continuous improvement efforts
  • Proactively pursue operations support process improvements and initiatives
  • Work with end users to define issues, requests, and requirements
  • Manage test script documentation control
  • Assist in creation/changes of test scripts
  • Assist in execution of UAT
  • Manage UAT test data for daily reporting
  • Manage training material documentation control
  • Assist in creation/changes of training materials
  • Manage LSM authorization documentation

Deliverable/Metric:

40% Functional Support for incidents, problems, questions from Key Users

40% Functional Support for change requests from business

20% Project participation

 

Requirements:

 

  • 3-5 years in compatible role
  • IT/Business Degree or Equivalent
  • Functional or Technical related work experience with same/similar Business Applications
  • Understanding of technical environment of business applications
  • Configuration experience
  • Basic debugging skills
  • Experience in a manufacturing environment is preferred
  • Solid understanding of business processes related to business applications
  • Strong systems literacy with ability to quickly learn new system functionality and become a Super User
  • Proficient in Microsoft Office (heavy focus on Excel and Power Point)
  • Basic knowledge of project management within IT, preferably with ERP implementations
  • Basic knowledge of change management procedures within IT
  • Experience in document control
  • Customer oriented through striving to understand business needs and providing appropriate support
  • Proactive approach to problem solving
  • Exceptional organizational and time management skills
  • Ability to work cohesively as independent team member in a remote work environment
  • Excellent written and oral communication skills
  • Strong presentation skills
  • Fluency in English
Posted on:  Feb 17, 2021
Location: 

Budapest, HU

Department:  Sales
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary Kft
Job Type:  Permanent

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