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We are Hydro, a global family of 30,000 people, present in a broad range of market segments for aluminium and metal recycling, and energy and renewables, offering a unique wealth of knowledge and competence.

We have a proud history and are committed to leading the way in shaping a sustainable future by developing natural resources into innovative products and solutions. In doing so, we truly believe that our people matter the most to make the difference.

Click here to explore our world and the heart of our operations.

Functional Specialist, ERP Operations (SAP/S4) - SD/LE

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.



This role is an active member of the S/4 NA Operation Support Team, with the main objectives being to assist in support of the locations running S/4 as their ERP platform and active engagement in the testing /training activities for sites implementing S/4.


Key Objectives:


  • Assist in monitoring the incoming tickets and emails
  • Perform daily tasks in the global ticketing system
  • Issue resolution for incidents and problems for live units in S4
  • Service and Change Request management
  • Design, configure, test, and train business solutions in collaboration with Solution Team
  • Participate in Hyper Care and take over location support from Project Team
  • Dedicated and high-focused business support during period end closing
  • Actively engage in continuous improvement efforts
  • Proactively pursue operations support process improvements and initiatives
  • Work with end users to define issues, requests, and requirements
  • Manage test script documentation control
  • Assist in creation/changes of test scripts
  • Assist in execution of UAT
  • Manage UAT test data for daily reporting
  • Manage training material documentation control
  • Assist in creation/changes of training materials
  • Manage LSM authorization documentation




  • 3-5 years in compatible role
  • IT/Business Degree or Equivalent
  • Functional or Technical related work experience with same/similar Business Applications
  • Understanding of technical environment of business applications
  • Configuration experience
  • Basic debugging skills
  • Experience in a manufacturing environment is preferred
  • Solid understanding of business processes related to business applications
  • Strong systems literacy with ability to quickly learn new system functionality and become a Super User
  • Proficient in Microsoft Office (heavy focus on Excel and Power Point)
  • Basic knowledge of project management within IT, preferably with ERP implementations
  • Basic knowledge of change management procedures within IT
  • Experience in document control
  • Customer oriented through striving to understand business needs and providing appropriate support
  • Proactive approach to problem solving
  • Exceptional organizational and time management skills
  • Ability to work cohesively as independent team member in a remote work environment
  • Excellent written and oral communication skills
  • Strong presentation skills
  • Fluency in English



Note: The position is open in Hungary but applicants are welcome from each country. Please mention the preferred work location in your candidature.

Posted on:  Dec 4, 2021

Budapest, HU Barcarena, BR Barcarena, BR, 68447-000 Pilar, AR, 1629 Barcelona, ES, 8195 Istanbul, TR Paragominas, BR, 68625-970 Pamplona, ES, 31860 Barcelona, ES, 08028 La Selva del Camp, ES, 43470 Belem, BR, 66035-340 Sao Paulo, BR, 13308-910 Avintes, PT, 4415-272 Gleisdorf, AT, 8200 Ziar nad Hronom, SK, 96548 Santo André, BR, 09220-580 Katowice, PL Sao Paulo, BR Barcelona, ES, 8430 Madrid, ES, 28006 Rio de Janeiro, BR, 22631-003 Lodz, PL, 92-620 Warsaw, PL, 02-146 Paragominas, BR, 68625-140 Barcarena, BR, 68445-000 Barcarena, BR, 68445-000 Tubarão, BR, 88703-105 Quarteira, Vilamoura, PT, 8125-493 Rio de Janeiro, BR Sao Paulo, BR, 05017-000 Guadalajara, ES, 19200 Beja, PT, 7800-009 Burgos, ES, 9200 Tome-Açu, BR, 68625-970 Raeren, BE, 4730 Prior Velho, PT, 2689-513 Madrid, ES, 28020 Ankara, TR, 6680 Rio de Janeiro, BR, 22250-145

Department:  Sales
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary Kft
Job Type:  Permanent

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