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Manager, SAP Sales Operations

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world’s most pressing issues – and we hope you’ll join us in solving the next century’s. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.  

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
 

Role purpose:

The Manager, SAP Sales Operations is responsible for leading a global functional team of S/4Hana business application to support locations day to day and deliver functional solutions in projects on the area of Sales.

Responsibilities:

  • Lead, monitor and prioritize the work of the SAP Sales and Logistics department
  • Setup & maintain organization structure for optimized work division and service delivery
  • Manage issue resolution on incidents for the live units in Hana
  • Prioritize and delivery SAP global template or location specific business process enhancements in Hana
  • Ensure stable business process continuation and improvements
  • Proactive initiation and implementation of system improvement proposals, standardization and automation
  • Set and measure individual goals to the team members and feedback performance levels on individual basis
  • Drive improvements within the operational service structure to achieve better customer satisfactions 
  • Organize team meetings and ensure right assignment of tasks
  • Conduct people performance management processes
  • Ensure backups of key / critical service areas exists
  • Service and change requests management
  • Ensure that tickets assigned to the team are followed up, tracked and delivered according to the SLA
  • Review future project and operations support need and develop resource base accordingly
  • Take over projects to business as usual and provide SAP service delivery services according to the standard processes and SLAs
     

Requirements:

  • Bachelor or master's degree in IT, business, or similar fields.
  • 5-10 years of experience in a comparable role within SAP (ECC6 / S4 Hana) 
  • Strong hands-on experience in SAP Sales and Logistics
  • Previous experience in people management in an advantage
  • Great communication skills, taking initiative and responsibility when working with international teams
  • Proficiency in English is a must

What we offer you:

  • Working at the world’s only fully integrated aluminum and leading renewable energy company  
  • Diverse, global teams  
  • Flexible work environment including home office options
  • We provide you the freedom to be creative and to learn from experts  
  • Career growth opportunities, with potential for new certifications
  • Attractive benefit package  

Applications from severely disabled and equally disabled people will be considered with equal suitability.
Please apply online in our system with your CV and optionally a cover letter until: 07/31/2024 
 

A job where you make a difference.
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger.  Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. 

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter.

Click here to explore our world and the heart of our operations.

Posted on:  Aug 17, 2024
Location: 

Budapest, HU, 1117 Avintes, PT, 4415-272 Oslo, NO, 0283 Ziar nad Hronom, SK, 96501 Barcelona, ES, 8430 Prior Velho, PT, 2689-513 Krakow, PL, 32-500 Székesfehérvár, HU, 8000

Department:  SAP Sales
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary kft.
Job Type:  Permanent

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