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Specialist, SAP Release Management

ROLE PURPOSE:

 

The role of the SAP Release Manager is critical to the planning and execution of the Release & Deployment Management processes and governance.

 

The purpose of the Release Management to plan, design, manage, and co-ordinate all changes to the production and all non-production environments, track metrics, own release management process improvement with established testing best practices, issue resolution and quality assurance.

 

The role of the Release Management Specialist is responsible for enabling, coordinating and maintaining the information flow between Release Management and Project Management Office (PMO), Project Managers (PMs), SAP Application Management Services (AMS) and SAP Technical Operations (Basis) therefore ensure that all planned and ongoing project receives the required information regarding the release framework and release calendar, system availability, planned downtimes etc – and equally the required level of governance can be applied on all projects to ensure that all projects can deliver their goal in a compliant, controlled, safe manner to ensure minimal business disruption.

 

The Specialist, SAP Release Management – alongside with the Release Manager – must continually evaluate change and release processes, ensuring that all teams adhere to the process and evolving change and release tools and processes to align with organization, business and corporate goals. Working closely with Hydro project teams, Solution, Basis, Technical and other SAP teams.

 

Core responsibilities:

  • Design, coordinate, facilitate and execute the Release Management process for SAP Rollout and SAP Technical projects.
  • Working with the various projects/teams in the Release to coordinate and plan the technical deployments of the various solutions and third-party applications on the different landscapes established for both project and maintenance (BAU) streams.
  • Maintain and improve the usability of the Maintenance & Release Calendar in order to keep it up to date with any project and technical activities.
  • Coordinate and communicate the upcoming patching and maintenance and refresh activities to relevant stakeholders.
  • Provide process guidance to the projects/teams on SAP Transports and Tools including Solution Manager and Change Request Management (ChaRM). Working with the Functional and Development teams to support SAP Transport processes and the related Change Controls are appropriately applied.
  • Working with the project management team to plan and execute the release and deployment (import of SAP Transports) during the cutover rehearsals, go-live and hyper-care phases of the release.
  • Support the execution of the project test phases, working together with the PMs so there is appropriate planning incorporated for every project to count with UAT and Regression testing. Ensure that all PMs understand the importance of regression testing and align their plans accordingly.
  • Communicate the release schedule for both roll out projects and live units.
  • Active partner / driver in continuous improvement of the release management process to increase effectiveness and organizational conformance.
  • Establishes and/or maintains metrics/reporting regarding release content and effectiveness.

Provide periodic KPIs and metrics to senior management of performance against current SLAs.

 

 

REQUIREMENTS:

 

  • 5+ years’ experience in Release Management OR in project management (as a project manager or deployment lead)
  • Good understanding of Prince 2 project management principles and their practical use in a global multinational environment
  • Good understanding of ITIL Release, Deployment and Change Management Framework
  • Good understanding on project phases, test cycles, entry and exit gate criteria management
  • Managed ITIL processes in an ERP and or shared services environment on a global basis
  • Global ERP (SAP, preferably SAP HANA) experience
  • Solution Manager CHARM and SAP Transport Management experience
  • MsC or BsC degree, preferably in relevant IT, Engineering or Informatics field
  • ITIL Certificate is an advantage
  • Prince 2 Certificate is an advantage
  • Demonstrable knowledge of project lifecycle management
  • Process driven personality
  • Strong planning capabilities
  • Excellent communicator who can create the feeling of importance for all parties involved and maintain attention for a sustained period
  • Logical thinker who can oversee the overall picture quickly but still paying attention to the details
  • Strong internal drive and motivation to push issue resolution and follow up properly
  • Ability to assertively communicate in a multinational environment considering potential cultural differences
  • Basic technical understanding of S4 HANA environment, especially around transport management
  • Solution Manager CHaRM experience is required
  • Strong spoken and written English is a must
  • Familiar with the ITIL Change Management framework
  • Able to understand the requirements for effective Hypercare support
Posted on:  Feb 17, 2021
Location: 

Budapest, HU Székesfehérvár, HU

Department:  SAP Release Management
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary Kft
Job Type:  Permanent

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