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Do you want to shape a sustainable future?

We are Hydro, a global family of 34,000 people, present in a broad range of market segments for aluminium, energy, metal recycling, batteries and renewables, offering a unique wealth of knowledge and competence.

We have a proud history and are committed to leading the way in shaping a sustainable future by developing natural resources into innovative products and solutions. In doing so, we truly believe that our People matter the most to make the difference.

 
Click here to explore our world and the heart of our operations.

Team Lead, Network Security Operations

This position is an opening in Hydro Global Business Services (GBS).

GBS is an organizational area of Hydro that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, Financial and HR business services to all business areas within the company.

 

 

Role purpose:

 

As part of the Hydro Network Operations, the Team Lead, L3 Network Operations is responsible to drive the BAU operation in the L3 team – improving existing infrastructure, extending the service portfolio or introducing new services.

The Team lead also to support other team members within the team and get engaged in more complex operational issues and also focus to network as a service

 

The team’s main responsibility is the management of the

  • WAN (SDWAN)
  • LAN (local area network)/WLAN
  • DDI services (DHCP and IP address management)
  • Firewall management
  • and any additional services which might be added to the future.

 

 

Responsibilities:

 

  • Act as the “go to” person within a department or function for questions and problems within his/her area of expertise
  • Obtain or provide approval for changes, processes and policies.
  • Support group or individual decision-making processes
  • Handling daily mid and high level escalations
  • Support the team members in their daily technical questions
  • Monitoring the daily network issues and assign the tickets/issues within the team to keep the network tickets on low number and within SLA
  • Participate in internal network & security projects
  • Support architectural decision
  • Operation of corporate network / Incident and problem management (only 3rd level support, oncall)
  • Vendor management and escalation
  • Define procedures or standards, since he/she has the knowledge of what the right or best way to execute a task would be.
  • Provide recommendations for procedural improvements.
  • Provide input for the design and construction cases and scenarios and may also validate executed test results.
  • Provide input into and execute user documentation and training material.
  • Create and maintain network documentation
  • Monitoring the GBS KPI handled by the team and act accordingly
  • Overview and track the projects, handle the resource allocations with the netops lead team
  • Evaluate employees to determine how well they’re fulfilling their job and whether or not they’re meeting company standards for professionalism, attendance, and work performance.
  • Supervise all team members to determine how well they function in their jobs on a day-to-day basis.

 

 

Requirements:

 

  • At least 5 years’ experience in network operations / project team in a multinational environment
  • experience with WAN, LAN (WLAN), ISE, ACS, firewall, VPN, DHCP, DNS and IPAM, Cloud proxies
  • Experience in a manufacturing environment and/or IT Shared Services environment is preferred
  • Bsc. degree in Computer Science, Software Engineering or a related area is preferred
  • CCNP certification or equivalent knowledge is required
  • Strong IT technical skills proven in a multinational environment
  • Knowledge of Cisco WLC and ISE equipments is an advantage
  • Knowledge of Palo Alto equipments is an advantage
  • Knowledge of Windows based DHCP system  is an advantage
  • People management, leadership experience is preferred
  • Acting as Subject Matter Expert/Engineer resource in projects
  • Experience with ITIL change management processes, open minded for changes and new technologies
  • Management of SLA’s (Service Level Agreement)
  • Management of outsourced services and consult/negotiate with service providers
  • Fluency in English (verbal, written)

 


 

Posted on:  Jul 18, 2021
Location: 

Budapest, HU

Department:  Global IT Operations
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary Kft
Job Type:  Permanent

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