Consultant, SAP Production & Quality

What we offer you

• Working at the world’s only fully integrated aluminum and leading renewable energy company
• Diverse, global teams
• Flexible work environment/home office
• We provide you the freedom to be creative and to learn from experts
• Possibility to grow with the company, gain new certificates
• Attractive benefit package

What you will be doing

The role is responsible for the functional support for PP & QM Modules of S/4Hana business application.

The major purpose of the role is to serve locations running S/4 as their ERP platform by:

• Having good understanding of PP, QM and MES Integration
• Knowledge of Variant configuration is good to have but not Mandatory
• Debugging knowledge
• Integration knowledge with MM, SD & CO is required
• Experience in batch management and batch tracing required
• Support in team Issue resolution on incidents and problems for the live units in Hana
• Service and change requests management
• Ensures that tickets assigned to her/him are followed up, tracked and delivered according to the SLA
• Accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner
• Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.
• Provides appropriate solutions upon Business Area requirements
• Design, configure, test and train business solutions in collaboration with solution team
• Participate in hyper care and take over location support from project team
• Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the SLA’s agreed
• Proactive system improvement proposals and initiatives
• Preventive business process support
• Works closely with business support departments to translate business requirements into feasible solutions
• Close working relationship with technical, solution delivery, basis and authorization teams all involved in the different business support processes
• Understand and work according to the transport and release management process
• Provide and maintain process documentations like problem, incident and change management
• Perform daily tasks in the global ticketing system

What will make you successful?

Work Experience:

• Minimum 4 years of relevant experience in a comparable role within SAP (ECC6 / S4 Hana) with hands-on application management or project organization.
• Must have experience in working in AMS/Support environment
• Variant configuration experience is desirable
• Good Exposure in Batch Management is preferred
• Experience in Discrete manufacturing.
• Experience in QM Inspection, Certificate.
• Integration experience with MES is preferred.
• Working on the basis of US and Europe Time Zone.

Industry Experience: Experience in a manufacturing environment is preferred

Education: IT /Business Degree or Equivalent

Licensing/Certification: SAP & ITIL Certification is preferred

Functional Knowledge:  Solid understanding of the business processes related to the business application(s) concerned

Technical Knowledge: Understanding of technical environment of the business application(s) concerned

Language: Fluency in English (verbal and written)