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Do you want to shape a sustainable future?

We are Hydro, a global family of 30,000 people, present in a broad range of market segments for aluminium and metal recycling, and energy and renewables, offering a unique wealth of knowledge and competence.

We have a proud history and are committed to leading the way in shaping a sustainable future by developing natural resources into innovative products and solutions. In doing so, we truly believe that our people matter the most to make the difference.

Click here to explore our world and the heart of our operations.

Specialist, SAP BASIS


Hydro Rolling is a leading manufacturer of advanced rolled aluminium products. Built on more than 100 years of experience, our success relies on a strong network of European rolling mills in Germany and Norway employing around 4,000 people that serves the automotive, building, packaging and can, printing and e-mobility markets, among others.

Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 34,000 employees in more than 140 locations.

Hydro is committed to leading the way in shaping a sustainable future and in doing so, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways to industries that matter.




SAP S/4 HANA is the new selected strategic ERP system of Hydro Extruded Solutions, which is rolled out continuously within the business area. The application runs from the SAP cloud, called HANA Enterprise Cloud (HEC). The technical operation efforts and basis support are delivered in strong collaboration between SAP HEC team and HES SAP cloud operation team.


The role covers the operational activities on ERP platforms (majority of it in SAP HANA, with much less emphasis on Oracle, MS DAX) and responsible of the ERP solutions’ availability, integrity, performance, security, maintenance. As the SAP Solution is running on cloud, the role also involves 3rd party management activities (with SAP and IBM as selected cloud service providers).


This role grants various opportunity to support and deliver technical solutions in SAP systems, possibility to work together with integration experts, functional consultants and cooperate with our service providers’ representatives. This role also has a key part in the Solution Manager implementation, with emphasis on CHARM management, wave imports, monitoring solutions (jobs, interfaces, business processes).





  • Working on BASIS related issues as per business priorities
  • Ensure the technical aspects of SAP solution are in line with best practices (printer management, integrations, batch queue management, transport management)
  • Disaster recovery planning
  • Ensure the SAP installation meets compliance requirements (Security, Authorization, Change management)
  • Act as hands-on System administrator (system monitoring, transport, environment management)
  • Execute technical issue troubleshooting and resolution – involving and driving SAP support (3rd party management)
  • Participate in project deployment like SAP implementation, upgrade, migration rollout.
  • Act as a BASIS / technical focal point for rollout projects, ensuring continuous alignments with project representatives to align on their demands
  • Participate and support the creation of deployment planning.
  • Drive the planning of technical upgrades alongside all systems in collaboration with the Release Management (as the Release Calendar includes the technical activities also)
  • Work together with FI, MM, SD, functional consultants, integration experts and ABAP developers
  • Align with SAP on outages and security notes implementations. Support the communication process regarding the outages
  • Attend on scheduled service calls and reviews with service providers
  • Improvement and maintenance on service processes, tools and system documentation
  • Act as SOLMAN IS Operator, responsible for scheduled imports
  • Support the implementation process of SOLMAN CHARM transport management, participate in testing and act as a focal point for local users regarding process know-how distribution
  • Act as SOLMAN Change Control Manager supporting the timely resolution of these high priority incidents.
  • Act as a technical counterpart of SOLMAN monitoring implementation project
  • Willingness to work in different shifts to cover European and US time zone support





  • 8+ years’ experience in SAP Basis Administrator role
  • Experience with SOLMAN CHARM processes including Cross-System Object lock
  • Experience in IT Operations according to ITIL best practices
  • Experience with ERP solutions
  • Structured, analytic, problem solving oriented
  • Excellent communication skills, able to resolve multi-cultural communication gaps
  • Strong internal drive and motivation to push issue resolution and follow up properly
  • With clear goal setting, ability to work individually, making decisions within the remit of this role and use “management by exception” principle
  • Also, a good team player, recognizing those situations where sharing workload (supported by appropriate information sharing) is beneficial





Global ERP (SAP, preferably SAP HANA) experience





B.Sc or M.Sc in relevant IT, Engineering or Informatics field





  • SAP Technical certificate or equivalent experience in SAP Basis
  • ITIL foundation certificate is a must
  • ITIL advanced certificate is an advantage
  • Project management experience is an advantage





Understanding of an SAP based ERP environment and infrastructure





  • SAP Basis experience
  • SAP Solution Manager experience with CHARM





Fluency in English is a must





 Ability to plan, execute and deliver ITIL support processes within a Service desk environment for a global ERP environment.




  • Technical Change Management experience as part of Shared Services, Service Management environment.
  • ITIL based process experience.





Demonstrable deep understanding of Service desk and supporting ITIL Service Management processes





Experience with 3rd party management (service provider management) is an advantage

Thanks & Regards,

Pratiksha Singh
HR Advisor

Posted on:  Sep 22, 2021

Jaipur, IN

Department:  SAP Application Technical Operations
Business Area:  Global Business Services(HGBS)
Legal Entity:  Sapa Extrusion India Private Ltd
Job Type:  Permanent

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