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Senior Operations and Support - Customer Service

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world’s most pressing issues – and we hope you’ll join us in solving the next century’s. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.  

Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standard profiles, to advanced development and manufacturing for most industries. 

Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.

Hydro is committed to leading the way in shaping a sustainable future and in doing so, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways to industries that matter.


Job Responsibilities

Deine Aufgaben

  • Umsatzverantwortung für einen definierten Kundenkreis
  • Telefonische und persönliche Betreuung und Beratung von Bestandskunden
  • Neukundenakquisition
  • Erstellung von Angeboten sowie Vertragsverhandlungen unter Berücksichtigung der technischen und kommerziellen Kundenanforderungen
  • Eigenständige Bearbeitung, Prüfung und Abwicklung von Kundenaufträgen
  • Allgemeine Stammdatenpflege sowie Unterstützung um einen reibungslosen Ablauf im Vertriebsprozess sicherzustellen
  • Mitwirkung bei kommerziellen Projekten



Deine Benefits bei Hydro

  • Eine anspruchsvolle und abwechslungsreiche Tätigkeit in einem international erfolgreich agierenden und stetig wachsenden Unternehmen
  • Respekt wird bei uns großgeschrieben. Wir stehen für Vielfalt im Unternehmen und für eine Unternehmenskultur, die geprägt ist von Wertschätzung und einer freundschaftlichen Atmosphäre
  • Attraktive Vertragsbedingungen - Vergütung nach Tarifvertrag der Metall- und Elektroindustrie, u.a. mit Urlaubs-, Weihnachts- und tariflichem Zusatzgeld, 35 Wochenstunden, 30 Tagen Urlaub etc.
  • Gezielte Weiterbildungsmaßnahmen
  • Corporate Benefits
  • Work-Life-Balance nehmen wir ernst. Damit Privates nicht zu kurz kommt, unterstützen wir mit einer flexiblen Arbeitszeitgestaltung. Wir lieben es, im Team vor Ort zusammenzuarbeiten, bieten aber auch die Möglichkeit von Home Office an

Hydro is heading in a new and exciting direction, and we depend on different perspectives to solve our tasks and meet customer needs. Building on our three core values – Care, Courage and Collaboration – we target a high performing and sustainable work environment based on inclusion of our differences. We encourage all qualified applicants to apply for the position.

Diversity improves our ability to act in accordance with The Hydro Way.
Therefore all applications will be considered with equal suitability.
Please apply online in ONE with your CV and optionally a cover letter until.

If you have any question, please contact:

​​Gesa Richter

A job where you make a difference.
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. 

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter.

Click here if you would like to read more about Hydro and our operations.
Posted on:  9 May 2024

Luedenscheid, DE, 58515

Department:  Hueck Extrusion Vertrieb
Business Area:  Hydro Extrusions(EXSO)
Legal Entity:  Hueck Extrusion GmbH & Co. KG
Job Type:  Permanent

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