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Analyst, IT Support

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world’s most pressing issues – and we hope you’ll join us in solving the next century’s. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.  


Role purpose:


The IT Support Analyst is responsible for hands on support to locations.  This role is to work based on global standards and a large component of this role is ensuring those standards are maintained wherever appropriate, client support should be referred to the global help desk rather than managed locally.

Local infrastructure support is to maintain and support the local network and to be responsible for local hardware (servers and switches) compliance to global standards, maintenance, renewal and operations. Contribute to plant specific Programs.




  • Resolution of Client issues
  • Work with global helpdesk to resolve infrastructure issues
  • Administer local infrastructure components
  • Ensure compliance to standards and security policies
  • Participate in IT change activities/projects




  • 2-5 years of experience in IT
  • ITIL Certification preferred
  • Knowledge from IT operations
  • Detailed understanding of MS Clients& Server Technologies, LAN network and HW
  • Fluent in German and English is preferred

Mehr unter:

Wir bei Hydro legen großen Wert auf Vielfalt und Inklusion. Jede/r ist bei uns willkommen.

Bitte bewirb dich online mit deinem Lebenslauf und optional einem Motivationsschreiben.


Das Gehalt wird das jährliche KV-Mindestentgelt der Metallbranche übersteigen, abhängig von Qualifikation und Erfahrung und orientiert sich am Vorarlberger Arbeitsmarkt. 


Bei Fragen kannst du dich gerne an Alexander Klien wenden.

05525 601 232
0664 340 5623

A job where you make a difference.
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. 

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter.

Click here if you would like to read more about Hydro and our operations.
Posted on:  3 Apr 2024

Nenzing, AT, 6710

Department:  GBS - Global IT Support - DACH
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Nenzing GmbH
Job Type:  Permanent

Apply now »