Consultant, SAP Procurement and Inventory

About the job and your team

The role is responsible for the functional support of S/4Hana business application together to deliver functional solutions in projects.

You will work on

The major purpose of the role is to serve locations running S/4 as their ERP platform by:
•    Issue resolution on incidents and problems for the live units in S/4Hana in scope for SAP Services
•    Service and change requests management
•    Ensure stable business process continuation and improvements
•    Works on larger, moderately complex projects/ assignments 
•    Participates in code reviews and works with developers, consultants and architects to ensure requirements are met. 
•    Functional solution delivery in SAP projects
•    Ensure that tickets assigned to her/him are followed up, tracked and delivered according to the SLA
•    End to end accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner
•    Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.
•    Provides appropriate solutions upon Business Area requirements 
•    Design, configure, test and train business solutions in collaboration with solution/architect team
•    Participate in hyper care and take over location support from project team
•    Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the SLA’s agreed
•    Proactive system improvement proposals and initiatives
•    Preventive business process support
•    Works closely with business support departments to translate business requirements into feasible solutions
•    Close working relationship with technical, solution delivery, architect, analytics, basis and authorization teams all involved in the different business support processes
•    Understand and work according to the transport and release management process
•    Come up continuously with business and process related improvement ideas
•    Provide and maintain process documentations like problem, incident and change management
•    Work according to the best practises for support
•    Perform daily tasks in the global ticketing system
•    International travel required occasionally based on need

What we offer you

•    Working at the world’s only fully integrated aluminum and leading renewable energy company
•    Diverse, global teams
•    Flexible work environment/home office
•    We provide you the freedom to be creative and to learn from experts
•    Possibility to grow with the company, gain new certificates
•    Attractive benefit package

Your qualifications and skills

•    Minimum 4 years of relevant experience in a comparable role within SAP (ECC6 / S4 Hana) with hands-on application management or project organization.
•    Experience in a manufacturing environment is preferred
•    IT /Business Degree or Equivalent
•    SAP certification is preferred
•    In depth understanding of the business processes related to the SAP applications. 
•    Expert SAP knowledge with configuration and trouble shooting skills 
•    Fluency in English (verbal and written)
•    Experience with remote/dotted line management of staff in multiple countries
•    Team Player
•    SAP implementation and post live support experience in multinational environment 
•    Knowledge of basic change management procedures within IT (ITIL)
•    Customer oriented through striving to understand business needs and through providing with appropriate solutions 
•    Manage outsourced application services