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Adoption Specialist

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world’s most pressing issues – and we hope you’ll join us in solving the next century’s. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.  

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.

 

This end-user communication focused role helps adopting the new IT services, tools, or products to operation successfully for internal employees and customers via applying various online and offline information channels and media to shorten the onboarding period, reduce the occurrence of early life incidents.

The Adoption Specialist works with creativity when using the tooling of the adoption process, such as software onboarding, user training, community hubs, IT technical support and customer service.

 

What we expect from you?

  • Be the motor of Hydro’s Modern Workplace product launch campaigns
  • Promote benefits of Modern Workplace tools and encourage active participation among users
  • Participate in designing, developing and managing solutions
  • Ensure that users of the new product/service are using it to their fullest extent
  • Focus on user experience and user engagement for high customer value
  • Understand user journeys and identify areas for improvement
  • Design, implement and broadcast communication materials on various channels
  • Identify and attract related IT user populations and engage them to community hubs
  • Establish and start up Community Hubs for providing a high quality and cost-effective services to IT users

 

Are You the perfect fit for the role?

  • Graduated in field of communication or IT
  • Have a solid experience and interest on social media
  • Excellent in communication and creating connections
  • Have a basic knowledge of the Agile Methodologies, e.g. Scrum, Framework, Kanban, Agile
  • Communicating fluently in English
  • Have working experience in organizational or IT change management
  • Motivated, forward leaning and have a natural urge to “do things better”
  • Customer oriented and experienced in leading and influencing people and their work
  • Self-motivated and willing to work in a true global team setup
  • Multinational environment/work experience is an advantage
  • Scaled agile experience is a plus

 

 

Hydro offers:

  • Working at the world’s only fully integrated aluminum and leading renewable energy company
  • Diverse, global teams
  • Flexible work environment/home office
  • We provide you the freedom to be creative and to learn from experts
  • Possibility to grow with the company, gain new certificates
  • Attractive benefit package

 

Hydro is heading in a new and exciting direction, and we depend on different perspectives to solve our tasks and meet customer needs. Building on our three core values – Care, Courage and Collaboration – we target a high performing and sustainable work environment based on inclusion of our differences. We encourage all qualified applicants to apply for the position. Diversity improves our ability to act in accordance with The Hydro Way therefore all applications will be considered with equal suitability.

 

Please apply online with your CV and optionally a cover letter.  

 

A job where you make a difference.
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger.  Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. 

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter.

Click here to explore our world and the heart of our operations.

Posted on:  May 18, 2024
Location: 

Székesfehérvár, HU Budapest, HU

Department:  Modern Workplace
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary kft.
Job Type:  Permanent

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