Junior Analyst Server Operation
Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
Role purpose
In this role you will cover service management functions, various reporting tasks of server infrastructure as a member of IT Global Business Services.
You will work on
- Create monthly and periodical reports for GBS community regarding services, configuration items and Hardware inventory
- Validate and keep up to date information for hardware devices in CMDB
- Follow up hardware warranty and coordinate renewal/replacement process of physical devices
- Analise and validate monthly service provider reports
- Fulfill data analysis and ad-hoc reporting tasks within Operation Team
- Review and analyse backup status reports
Requirements
- 1+ year in position of an IT organisation
- Master/Bachelor/Vocational Degree in IT
- Fluent in English is mandatory. Any other language is a plus
- Basic understanding of IT Enterprise infrastructure (server-client architecture, cloud, hosting and virtualization, storage systems, backup)
- Advanced knowledge on MS office products especially on Excel
- Experience with data analysis and visualization tools (Power BI)
- Conflict handling
- Ability to work both in team and individually
- Good communication
- Customer service orientation
What we offer you
- Working at the world’s only fully integrated aluminum and leading renewable energy company
- Diverse, global teams
- Flexible work environment/home office (hybrid)
- We provide you the freedom to be creative and to learn from experts
- Possibility to grow with the company
- Attractive benefit package
Applications from severely disabled and equally disabled people will be considered with equal suitability.
Please apply online in ONE with your CV and optionally a cover letter.
If you have any question feel free to contact:
Anita Baloni-Kovacs
Anita.Ghh.Kovacs@hydro.com
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