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Medior UX/Service Designer

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world’s most pressing issues – and we hope you’ll join us in solving the next century’s. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.  

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
 

About the job and your team

 

Interested in transforming how people experience services in an organization with global reach? Currently, we're looking for a junior service designer to join our interdisciplinary Modern Workplace / User Experience team in Székesfehérvár (with option for home office). Our goal is to develop a truly customer-centric culture by embedding service design practices throughout our aluminum business.

You will work on

 

  • Lead inspiring research: conduct user research to uncover insights into user behaviors and needs. Support the UX team through service design frameworks, including interviews, surveys and usability testing
  • Collaborate across boundaries: partner with developers, product managers, and stakeholders to create concepts / validate / prototype / test & repeat together - so ensure impactful solutions
  • Design for impact: plan & prepare workshops, facilitate them involving stakeholders with various background
  • Improve through feedback: analyze user metrics and feedback to inform data-driven decisions, enhancing the service experience over time
     

Your qualifications and skills

 

  • Experience that stands out: several years in service design or strategic UX, with a portfolio showcasing of at least 2–3 relevant projects
  • Cooperation skills: you'll be working closely with the senior service designer, so you have to be able to think & act & develop together
  • Proficiency in tools: expertise with tools like Miro, Dovetail, Figma, or similar design platforms
  • Agile savvy: familiarity with agile methodologies and experience collaborating within agile teams
  • Relevant education: a qualification in service design, UX design, Design thinking - or a related field is preferred
  • Fluency in English: strong communication skills for interacting with stakeholders and documenting solutions
     

What we offer you

 

  • Working at the world’s only fully integrated aluminum and leading renewable energy company
  • Diverse, global teams
  • Flexible work environment/home office
  • We provide you the freedom to be creative and to learn from experts
  • Possibility to grow with the company, gain new certificates
  • Attractive benefit package

Hydro is heading in a new and exciting direction, and we depend on different perspectives to solve our tasks and meet customer needs. Building on our three core values – Care, Courage and Collaboration – we target a high performing and sustainable work environment based on inclusion of our differences. We encourage all qualified applicants to apply for the position. Diversity improves our ability to act in accordance with The Hydro Way therefore all applications will be considered with equal suitability. Please apply online with your CV.

 

For more details, please contact:

Anita Baloni-Kovács

anita.ghh.kovacs@hydro.com
 

A job where you make a difference.
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger.  Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. 

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter.

Click here to explore our world and the heart of our operations.

Posted on:  Dec 3, 2024
Location: 

Székesfehérvár, HU, 8000

Department:  Modern Workplace
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary kft.
Job Type:  Permanent

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