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Senior Service (UX) Designer

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world’s most pressing issues – and we hope you’ll join us in solving the next century’s. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.  

Shape the Future as Our Senior Service (UX) Designer!

 

Who We Are:

 

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
 

We are on a mission to embed a user-centric mindset across our IT organization, and we’re looking for a passionate and experienced Senior Service Designer to lead this transformation. At Hydro, the design approach and methodology seeks to shape the whole company, starting from the supporting areas.

 

 

Your Role:

 

  • Be an Innovator: Lead the adoption of service design methodologies within our IT organization, transforming how we approach user-centered solutions
  • Collaborate Across Teams: Partner closely with developers, product owners, managers, and stakeholders to deliver impactful outcomes
  • Focus on the Customer: Gather insights through user feedback, identify service gaps, and craft new service experiences from concept to implementation
  • Champion Service Design: Empower the 'Modern Worksplace' team to apply service design frameworks, including conducting research, interviews, and usability testing
  • Document and Drive Results: Develop clear documentation and support the implementation of design-driven changes across the organization

What We’re Looking For:

 

  • Proven expertise in service design or a related field, with a strong portfolio showcasing user-centered solutions
  • Experience leading cross-functional teams and driving innovation in a corporate environment
  • Strong research, communication, and facilitation skills to turn insights into actionable strategies
  • A passion for creating intuitive, meaningful, and sustainable service experiences
  • Proficiency in design and prototyping tools such as Miro, Dovetail, Figma, Adobe XD, or similar software

What we offer you:

 

  • A chance to work on cutting-edge sustainability projects with global impact
  • An innovative, collaborative environment that values your ideas
  • Opportunities for professional growth and development within a forward-thinking organization
  • Working at the world’s only fully integrated aluminum and leading renewable energy company
  • Diverse, global teams
  • Flexible work environment/home office (hybrid)
  • We provide you the freedom to be creative and to learn from experts
  • Attractive benefit package

Ready to Make an Impact?


Join us at Hydro and shape the future of user-centered innovation. Apply today, and let’s create a better tomorrow together!
Please apply online in ONE with your CV and optionally a cover letter.
 

If you have any question feel free to contact:
Anita Baloni-Kovacs
Anita.Ghh.Kovacs@hydro.com
 

A job where you make a difference.
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. 

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter.
Click here if you would like to read more about Hydro and our operations.
Posted on:  20 Nov 2024
Location: 

Székesfehérvár, HU, 8000

Department:  Modern Workplace
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary kft.
Job Type:  Permanent

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