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Senior UX/ Service Designer

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world’s most pressing issues – and we hope you’ll join us in solving the next century’s. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.  

Shape the Future as Our Senior Service (UX) Designer!

At Hydro, we’ve been tackling the world’s most pressing challenges for over a century – and we’re just getting started. Whether it’s advancing recycling technologies or revolutionizing aluminum production to be carbon-neutral, your work with us will directly contribute to a sustainable future.

Who We Are:

Hydro Global Business Services (GBS) is the internal service organization of the Hydro Group, delivering IT, financial and HR services to all business areas. We are on a mission to embed a user-centric mindset across our IT organization, and we’re looking for a passionate and experienced Senior Service Designer to lead this transformation. At Hydro, the design approach and methodology seeks to shape the whole company, starting from the supporting areas.

Your Role:

•    Be an Innovator: Lead the adoption of service design methodologies within our IT organization, transforming how we approach user-centered solutions.
•    Collaborate Across Teams: Partner closely with developers, product owners, managers, and stakeholders to deliver impactful outcomes.
•    Focus on the Customer: Gather insights through user feedback, identify service gaps, and craft new service experiences from concept to implementation.
•    Champion Service Design: Empower the 'Modern Worksplace' team to apply service design frameworks, including conducting research, interviews, and usability testing.
•    Document and Drive Results: Develop clear documentation and support the implementation of design-driven changes across the organization.

What We’re Looking For:

•    Proven expertise in service design or a related field, with a strong portfolio showcasing user-centered solutions.
•    Experience leading cross-functional teams and driving innovation in a corporate environment.
•    Strong research, communication, and facilitation skills to turn insights into actionable strategies.
•    A passion for creating intuitive, meaningful, and sustainable service experiences.

What We Offer:

•    A chance to work on cutting-edge sustainability projects with global impact.
•    An innovative, collaborative environment that values your ideas.
•    Opportunities for professional growth and development within a forward-thinking organization.

Ready to Make an Impact?

Join us at Hydro and shape the future of user-centered innovation. Apply today, and let’s create a better tomorrow together!

A job where you make a difference.
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. 

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter.
Click here if you would like to read more about Hydro and our operations.
Posted on:  29 May 2025
Location: 

Székesfehérvár, HU, 8000 Budapest, HU, 1117

Department:  Digital Workplace
Business Area:  Global Business Services(HGBS)
Legal Entity:  Hydro Extrusion Hungary kft.
Job Type:  Permanent

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