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Do you want to shape a sustainable future?

We are Hydro, a global family of 30,000 people, present in a broad range of market segments for aluminium and metal recycling, and energy and renewables, offering a unique wealth of knowledge and competence.

We have a proud history and are committed to leading the way in shaping a sustainable future by developing natural resources into innovative products and solutions. In doing so, we truly believe that our people matter the most to make the difference.

Click here to explore our world and the heart of our operations.

Planning & Customer Service Manager

Hydro  Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries.  Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.

Hydro is committed to leading the way in shaping a sustainable future and in doing so, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways to industries that matter.


Job Location: The Dalles, OR


Hydro employees can enjoy several benefits including:

  • Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
  • Retirement Savings Plans with Company Match/Contributions
  • Education Assistance
  • Bonus Plan Eligibility
  • Parental Leave



Required Education/Experience:

  • Bachelor’s degree in Manufacturing, Engineering, Cutomer Service or a related field 
  • 3 - 5 years of experience in a manufacturing environment with strong analytical, problem solving, and production planning skills.
  • Prior leadership experience required
  • Advanced understanding of lean manufacturing principles including waste reduction experience desirable.
  • Excellent written and verbal communication skills
  • Proficient in excel 


Job Responsibilities:

  • Oversees daily operations in Planning and Customer Service. Evaluates and performs functions of staffing, quality, safety, housekeeping, delivery and cost of manufacturing and transportation
  • Fosters an environment that allows staff and responsible departments to interact and develop processes and procedures that comply with Plant Manager’s directives and promotes continuous improvement
  • Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of the department
  • Approves requisitions for equipment, materials and supplies within limits of department budget
  • Enforces compliance with administrative policies, procedures, safety rules and governmental regulations
  • Investigates causes of customer or other complaints and responds accordingly
  • Carries out responsibilities in accordance with organizations’ policies and applicable laws. Responsibilities include interviewing, making hiring decisions, and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems



Care, Courage, & Collaboration

At Hydro We care about our People!

We care about Safety!

At Hydro you’re part of a bigger story. A story shaped by you.

Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law.

If you need an accommodation in order to complete the application, please let us know by completing the form below or by calling +1 (412) 643-3602.




Posted on:  Jun 17, 2022

The Dalles, OR, US, 97058 Monett, MO, US, 65708 City of Industry, CA, US, 91748 Gainesville, GA, US, 30504 Dallas (TX), TX, US, 49022 Elkhart, IN, US, 46514 Portland (OR), OR, US, 97211 Rockledge, FL, US, 32955 CO, US, CO 80216-3 Delhi, LA, US, 71232 Mountain Top, PA, US, 18707 Moon Township, PA, US, 15108 Sidney, OH, US, 45365 Cressona, PA, US, 17929 Connersville, IN, US, 47331

Department:  The Dalles, OR
Business Area:  Hydro Extrusions(EXSO)
Legal Entity:  Hydro Extrusion USA LLC
Job Type:  Permanent

Nearest Major Market: Portland Oregon

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