Technical Quality Advisor

company information

Hydro Building Systems is one of the leading suppliers of aluminum window, door and facade systems in Europe. Through the brands Sapa, Wicona and Technal, the aim is to offer concrete added value for architects, window manufacturers, facade builders, contractors and other construction decision makers, through continuous product innovation and project solutions.

responsibilities

As a Technical Quality Advisor you are part of our Technical Team, supporting our Commercial Organization.

You are responsible for:

• Maintaining and contributing to the fulfillment of the company's health and safety requirements.
• Product training for both the Wicona and Sapa products both internally and on location at customer.
• Technical product support for customers, both on location and virtually
• On-site checks and inspections in case of technical problems
• Writing visit and intervention reports
• Toolbox discussions about the installation of the Wicona and Sapa systems
• Contributing to the delivery and content of product training for customers.
• Formulating improvement proposals in response to technical problems and claims
• Assisting with testing products, and assisting customers before and during testing.
• Providing technical input to product development projects
• Communicating with colleagues in other HBS Business Areas
• Collaborating within the technical team

competencies

• Broad experience and expertise in curtain walls, windows and doors including engineering principles, mechanics, thermal physics, optics, acoustics, etc.
• Detailed knowledge on building regulations, industry relevant standards, EN standards and building management requirements
• Able to establish and track project milestones and deliverables
• Good communicative skills
• Good customer-oriented and project management skills.
• Able to work within a team and deal with different personalities.
• Problem solving ability.
• Able to cope with and manage workload peaks and difficulties
• Complete knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint)
• Driving license (a company car will be provided)
• Excellent knowledge of French with basic knowledge of English.

general

Company

Location

Reports to

Hydro Building Systems Belgium NV

Landen, Belgium

Product Specialist SAPA

Contact

Hydro is committed to the principle of equal opportunities in the labor market.

At Hydro we are willing to attract, develop and retain a diverse workforce through a balanced mix of ages, gender, cultures and competencies at all organizational levels and welcome applications from all people.