Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
What we offer you
Working at the world’s only fully integrated aluminum and leading renewable energy company
Diverse, global teams
Flexible work environment/home office
We provide you the freedom to be creative and to learn from experts
Possibility to grow with the company, gain new certificates
Attractive benefit package
What you will be doing
The role is responsible for the functional support for PP & QM Modules of S/4Hana business application.
The major purpose of the role is to serve locations running S/4 as their ERP platform by:
Having good understanding of PP, QM and MES Integration
Knowledge of Variant configuration is good to have but not Mandatory
Debugging knowledge
Integration knowledge with MM, SD & CO is required
Experience in batch management and batch tracing required
Support in team Issue resolution on incidents and problems for the live units in Hana
Service and change requests management
Ensures that tickets assigned to her/him are followed up, tracked and delivered according to the SLA
Accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner
Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.
Provides appropriate solutions upon Business Area requirements
Design, configure, test and train business solutions in collaboration with solution team
Participate in hyper care and take over location support from project team
Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the SLA’s agreed
Proactive system improvement proposals and initiatives
Preventive business process support
Works closely with business support departments to translate business requirements into feasible solutions
Close working relationship with technical, solution delivery, basis and authorization teams all involved in the different business support processes
Understand and work according to the transport and release management process
Provide and maintain process documentations like problem, incident and change management
Perform daily tasks in the global ticketing system
What will make you successful?
Work Experience:
Minimum 4 years of relevant experience in a comparable role within SAP (ECC6 / S4 Hana) with hands-on application management or project organization.
Must have experience in working in AMS/Support environment
Variant configuration experience is desirable
Good Exposure in Batch Management is preferred
Experience in Discrete manufacturing.
Experience in QM Inspection, Certificate.
Integration experience with MES is preferred.
Working on the basis of US and Europe Time Zone.
Industry Experience: Experience in a manufacturing environment is preferred
Education: IT /Business Degree or Equivalent
Licensing/Certification: SAP & ITIL Certification is preferred
Functional Knowledge: Solid understanding of the business processes related to the business application(s) concerned
Technical Knowledge: Understanding of technical environment of the business application(s) concerned
Language: Fluency in English (verbal and written)
Equal opportunities
Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.
Applications from severely disabled and equally disabled people will be considered with equal suitability. Please apply online in ONE with your CV and optionally a cover letter.
If you have any questions, please contact:
Lima Mathew
Possible work locations
Why Hydro?
Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.
Why Hydro?
Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage.
Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions.
Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
About Hydro
Hydro is a leading aluminium and renewable energy company committed to a sustainable future
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