Consultant, SAP Production & Quality

What we offer you

• Working at the world’s only fully integrated aluminum and leading renewable energy company
• Diverse, global teams
• Flexible work environment
• We provide you the freedom to be creative and to learn from experts
• Possibility to grow with the company, gain new certificates
• Attractive benefit package

What you will be doing

The role is responsible for the functional support for PP & QM Modules of S/4Hana business application.
The major purpose of the role is to serve locations running S/4 as their ERP platform by:

•    Having good understanding of PP, QM and MES Integration
•    Knowledge of Variant configuration is good to have but not Mandatory
•    Debugging knowledge
•    Integration knowledge with MM, SD & CO is required
•    Experience in batch management and batch tracing required
•    Should be able to work independently and support juniors in team Issue resolution on incidents and problems for the live units in Hana
•    Service and change requests management
•    Ensures stable business process continuation and improvements
•    Ensures that tickets assigned are followed up, tracked and delivered according to the SLA
•    Accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner
•    Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.
•    Provides appropriate solutions upon Business Area requirements
•    Design, configure, test and train business solutions in collaboration with solution team
•    Participate in hyper care and take over location support from project team
•    Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the SLA’s agreed
•    Proactive system improvement proposals and initiatives
•    Preventive business process support
•    Works closely with business support departments to translate business requirements into feasible solutions
•    Close working relationship with technical, solution delivery, basis and authorization teams all involved in the different business support processes
•    Understand and work according to the transport and release management process
•    Comes up continuously with business and process related improvement ideas
•    Provide and maintain process documentations like problem, incident and change management
•    Work according to the best practises for support
•    Perform daily tasks in ServiceNow
•    Travel regionally or to other locations globally as and when need

What will make you successful?

Work Experience:
•    Minimum 6 years of relevant experience in a comparable role within SAP (ECC6 / S4 Hana) with hands-on application management or project organization.
•    Must have experience in working in AMS/Support environment
•    Variant configuration experience is desirable
•    Good Exposure in Batch Management is mandatory, with knowledge on WIP Batches.
•    Experience in Discrete manufacturing for PP & QM.
•    Minimum 2 implementation in PP and QM
•    Integration experience with MES(Hydra) is preferred.
•    Working on the basis of Europe/India Time Zone.
 
Industry Experience: Experience in a manufacturing environment is preferred
Education: IT /Business Degree or Equivalent
Licensing/Certification: SAP & ITIL Certification is preferred
Functional Knowledge:  Solid understanding of the business processes related to the business application(s) concerned
Technical Knowledge: Understanding of technical environment of the business application(s) concerned
Language: Fluency in English (verbal and written)