Desk Sales Rail

Role overview

The Desk Sales Rail plays a key role in connecting Sales, Production, and Project Management to ensure everything runs smoothly from order to delivery. In this role, you will manage the full order process, coordinate with internal teams and subcontractors, and act as the primary partner for our Rail OEM customers. By driving efficient execution and ensuring on‑time deliveries, you directly contribute to the successful completion of every Rail project.

What you will be doing

• Own the full delivery process from order intake to final shipment, ensuring smooth, on‑time execution for customers
• Analyze and process incoming orders while creating all necessary data in the ERP system (articles, pricing, delivery schedules)
• Coordinate the entire production flow, both internally and with subcontractors, to meet customer agreements and timelines
• Manage subcontractors end‑to‑end—from issuing purchase orders to planning, transport arrangements, approvals, and invoice follow-up
• Organize shipments by preparing loading lists and working closely with logistics to arrange transports, including special deliveries
• Act as the customer’s key point of contact, handling complaints, resolving issues, and working collaboratively with Sales and Project Management

What we offer you

• A meaningful role where your work directly supports major Rail projects and contributes to sustainable mobility solutions
• International collaboration with colleagues across Sales, Production, Project Management, and multiple Hydro sites
• Professional growth and development opportunities, including learning programs and continuous skill-building
• A supportive, people‑focused culture that encourages initiative, ownership, and open communication
• Stability and long‑term career prospects within a well‑established, industry‑leading company

What will make you successful?

Qualifications & Experience

• Minimum Bachelor degree in Business Administration or a related field (Sales Management, Project Management, Operations Management)
• Fluent Dutch, English and French language knowledge. Any other language is a plus
• At least 5 years of experience in a similar role (project management, customer service, planning, logistics) within a technical environment
• Experience in Supply Chain and Logistics coordination

Personal skills

• Highly organized, with a strong ability to structure tasks and workflows
• Clear, proactive communicator who keeps stakeholders informed and aligned
• Strong stakeholder management skills, able to build effective working relationships
• Comfortable handling multiple priorities in a fast‑paced environment
• Independent and self‑driven, with a natural sense of initiative
• Analytical and solution‑oriented, able to identify issues and resolve them effectively