Quality Supervisor

What we offer you

• Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
• Retirement Savings Plans with Company Match/Contributions
• Education Assistance
• Bonus Plan Eligibility
• Parental Leave

What you will be doing

This supervisory position is critical to the day to day efficient operation of the laboratory. The incumbent must demonstrate integrity and with a high regard for compliance and accuracy in reporting. Problem solving capabilities in real time are critical. The individual in the position must have the technical proficiency to understand the metallurgy of tensile or chemical testing.

• Manages Daily Lab Functions: Point accountability for all functions of the on-site mechanical (and/or chemical) testing laboratory including labor deployment, overtime, etc.

• Testing Data Management: Ensures accurate reporting of lab KPIs in accordance with BA standards.
• Guarantees Certification Process: Auto-signs all certifications in the lab (ultimately) thereby assuring that lab processes are compliant, and results are accurate against known customer or industry specifications.
• Maintains Lab Equipment: Responsible to ensure all lab equipment is maintained in accordance with established PM procedures. This include calibration, cleaning, other PM. Coordinates resources external to the lab to make this happen.
• Becomes Technical Process Expert: Becomes a subject matter expert on the tensile testing process and all other processes / functions of the lab. Addresses all issues brought forth by the lab techs. Knows when higher level input is required and asks.
• Interprets Customer Testing Requirements: Works with Pre-Review and customer service to interpret and accurately document true testing requirements that are defined by the customer. Manages compliance.
• Root Cause Analysis: Works to drive true root cause identification for testing failures. Implements formal, irrevocable corrective actions.
• QTS Proficiency: Must understand the function of the QTS laboratory information management system and how it interfaces with the Zwick laboratory hardware. Must be able to coach and train technicians on the lab process flow. Capability to train technicians on ethics, data integrity and compliance is also critical.
• Compliance & Ethical Behavior: Demonstrated high standard for excellence and core belief in quality compliance, accuracy in reporting and ethical behavior within a manufacturing environment (laboratories, in particular). Must be capable of coaching and training direct reports on subjects of compliance and ethics.
• Conducts Daily Process Audits: Audits the lab daily against compliance standards and reacts immediately.
• Trains / Coaches Lab Personnel: Supports the development of the Lab Technicians in their understanding of the process.
• Interprets Industry Standards: Understands all applicable industry specs – common working knowledge and deploys those requirements at a 100% compliance level within the lab.

What will make you successful?

Required:

Three to five years work experience in a manufacturing based Quality program, preferably ISO 9001

Bachelors Degree

Preferred:

Certified Quality Engineer/Certified Quality Technician by the American Society of Quality (ASQ).

Mathematical and analytical aptitude

Metrology training/experience

Ability to work with a team and independently

Experience with managing automotive customer requirements, Program Management experience preferred.

Comfortable as lead representative for customer visits to discuss quality concerns/issues, on site customer quality checks, and making judgment calls on quality issues both in plant and offsite.