Customer Service Specialist

Location: 

Székesfehérvár, HU, 8000

Career area:  Production
Department:  Customer Service Extrusion
Job Type: 
Apply by:  April 30 , 2026

We create innovative aluminium solutions together!

Hydro Extrusion Hungary Kft. in Székesfehérvár is one of Europe’s most modern aluminium profile manufacturing plants, equipped with 7 extrusion presses, advanced surface treatment facilities, and nearly 300 machining units to serve the needs of the premium automotive industry.

In 2024, we expanded with a new aluminium recycling plant, producing tailor-made alloys from scrap aluminium – further strengthening our sustainability efforts.
We are part of the world-leading Hydro Group, which operates in 42 countries with 32,000 employees, all working to make aluminium the metal of the future.

What you will be doing

  • Technical Support: Responding to requests for quotation (RFQs) in close cooperation with the Pre-sales team; recording and modifying new specifications.
  • Feasibility Control: Assessing customer requirements against the company’s technological capabilities and production schedule.
  • Process Management: Continuous monitoring of order fulfillment and delivery scheduling.
  • Administration & Quality: Managing commercial documentation in compliance with ISO standards and handling complaints in collaboration with the Quality Assurance department.
  • Inventory & Deadline Monitoring: Controlling customer-specific finished goods inventory, ensuring deadlines are met, and quickly resolving any bottlenecks.
  • Analysis & Reporting: Collecting and analyzing logistical data, preparing reports, and developing measures to improve efficiency.
  • Customer Satisfaction: Proactively monitoring customer feedback, preventing issues, and ensuring a high-level customer experience.

What will make you successful?

  • Educational Background: Higher education degree in a relevant field (Technical, Economics, or Commerce) and relevant professional experience.
  • Language Proficiency: Active, communicative proficiency in English or German.
  • Digital Literacy: Proficient use of office software and digital tools.
  • Market & Technical Mindset: Ability to quickly master the product range, manufacturing processes, and the market environment.
  • Data Management Skills: Experience in database queries and data analysis.

What we offer you

  • Salary ranges aligned with professional experience
  • 13th Month Salary
  • Cafeteria 
  • Attendance Bonus
  • Christmas Bonus 
  • Health Insurance
  • Voluntary Pension Fund Contributions
  • Commuting Allowance / Travel Support
  • Supportive Team: Community and family-oriented events

 


We also support your professional development and provide a safe working environment!

Work Location: 1-15 Verseci Street, Székesfehérvár, Hungary

Hydro is heading in an exciting new direction. Guided by our core values – care, courage, and collaboration – we strive to create a performance-driven, sustainable, and inclusive work environment. We welcome applications from all qualified candidates!

Possible work locations

Why Hydro?

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.

Why Hydro?

Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.

 

 

 

 

 

 

A job where you make a difference

A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage.

Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions.

Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.

A job where you make a difference

A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.

A job where you make a difference

A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.

Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.

About Hydro

  • Hydro is a leading aluminium and renewable energy company committed to a sustainable future
  • Founded: 1905
  • Number of employees: 32,000
  • Company presence in around 40 countries worldwide
  • President and CEO: Eivind Kallevik

Learn more about Hydro

Hydro's talent community

Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you.

Hydro's talent community

Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you.